In 2007 Kelsey Smith, 18, was abducted from the parking lot of a Target store in Overland Park, Kan., and then murdered by 26-year old, Edwin Hall. Hall was sentenced this week to life in prison.
When Kelsey's family realized she was missing the first thing they did was call her cell phone. An hour after Kelsey was abducted law enforcement had the video surveillance tapes from target. Their next move was to track Kelsey through her cell phone. But the technical department for Verizon seemed clueless and uncooperative in obtaining information in which time was of the utmost importance. Information that other cell phone providers say should have taken anywhere from fifteen minutes to an hour, took 4 days for Verizon. Forty-five minutes after law enforcement had that information Kelsey's body was found.